Residential

Member Resources

Start, Stop & Move Service

Start, Stop & Move Service

myMTEMC

myMTEMC

Billing

Billing

Community Outreach

Community Outreach

Energy Services

Energy Services

Save Energy & Money

Have a service problem?

 Service to make life better.

For more than 80 years, MTE has helped provide light, comfort, and connection to communities we serve. Started by farmers in 1936, we've grown to provide outstanding member service to Cannon, Rutherford, Williamson, and Wilson counties with affordable, reliable, safe electricity.

As your trusted energy advisor, we're here to help and provide you with opportunities to take control of your electrical usage and navigate the energy landscape.

Billing Options

Variable Budget Billing is calculated by taking an average of the previous 12 months of electricity billing. Bills then adjust every month but always based on the preceding 12-month average, which allows members to have a more consistently priced bill even during high-energy-consumption seasons. By reducing the variation in monthly bills, members can more accurately budget each month. This is perfect for members who want to smooth out the peaks and valleys in billing. The option does fluctuate slightly each month to account for energy consumption.

Variable Budget Billing is only available for residential members. To learn more or find out if you qualify, contact MTE at 877-777-9020, through a local area office, or our contact form.
 

Fixed Budget Billing allows members to pay fixed amounts each month calculated on their previous 12-month consumption. No matter your energy consumption, you’ll be charged the same amount on your monthly bill. Once a year, your account will be “settled up” and either a credit issued (if you’ve over-paid) or an adjustment added (if you’ve underpaid) based on actual use the previous 12 months. It's another convenient billing option for members, especially those who want a consistent monthly payment. Don’t forget that on an annual basis, you’re required to settle the amount of unused or overused energy consumption.

This option is only available for residential members. To learn more about how to sign up or if you qualify, contact MTE at 877-777-9020, a local area office, or through our contact form.
 

Prepay allows you to add money to your account before you the electricity is consumed, and we'll calculate your usage each day and deduct your consumption from your account's balance. This option is great for those who want to pay for their electricity as they go or avoid paying a deposit when establishing membership. Prepay allows you to add money through the myMTEMC app, over the phone, through Money Gram, or by stopping by one of our seven local offices. If you've already signed up and are looking for the terms and conditions, just click here.

This option is only available for residential members. To learn more about how to sign up or if you qualify, contact us at 877-777-9020, a local area office, or through our contact form.
 

Traditional billing is how members have paid for electricity for more than 80 years. At the end of your billing cycle, you pay for the energy consumed. This is great for those who aren't looking for a change and want to simply pay for what they use.

Additional Resources & Services

Take control of your energy habits

MTE is the trusted energy advisor and provider to thousands of members. We're here to help you find solutions to your questions about energy efficiency, distributed energy resources, renewables, and so much more.

View our Energy Services

Customized billing options are offered to fit your lifestyle.

MTE always seeks to improve the member experience. This is why several convenient billing options are offered to fit your lifestyle or financial situation. These billing options are available for most budgets, are easy to understand and easy to use.
 

Learn about your billing options

As your trusted advisor, MTE is here to help you save money on your monthly bill while maintaining a comfortable and convenient lifestyle. Your energy habits and home condition are the primary indicators of how much energy you consume. Our free Home Energy Checkups can help you reduce your energy consumption and ultimately your monthly bill.

Learn about Home Energy Checkups

Creating harmony between the environment and the electric grid

Keeping trees, plants, and vegetation away from the electric system is critical in order to allow line workers safe access to equipment during an outage. If you have questions about tree pruning or tree replacement in zones close to electrical facilities or power lines, MTE has trained professionals to help you called Vegetation Management Specialists. They are certified arborists familiar with a wide variety of tree species and proper pruning practices and coordinate actual tree-pruning efforts performed by contractors hired throughout the MTE service area.  Most importantly, they're here to serve members with information and explanations about our vegetation management program. To contact them, call (877) 414-7685, e-mail VegetationManagement@mtemc.com, or contact using the form.

Learn More

MTE is committed to helping our members.

For decades, MTE has helped members by providing electricity to power opportunities in their daily lives. As one of the largest not-for-profit electric distribution cooperatives in the country, MTE has built programs and options designed to assist members who need them. If you have questions about any of the unique programs or options below, feel free to contact our member support team or stop at a local office.

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